2. Information We Collect

• 2.1 Personal Information

  We collect personal information when you use our services, including:
• Full name
• Contact details (email, phone number)
• Business or organization details
• Government-issued IDs and other verification documents

• 2.2 Non-Personal Information

  We also collect non-personal data, such as:
• IP address
• Browser type and version
• Usage data (how you interact with our platform)

3. How We Use Your Information

We use the collected information to:

• Verify the authenticity of submitted documents
• Improve our verification services
• Communicate with users about their verification requests
• Ensure compliance with legal and regulatory requirements
• Protect against fraud and unauthorized access

4. Data Protection and Security

We take appropriate security measures to protect your data, including:

• Encryption of sensitive data
• Secure storage and access controls
• Regular security audits

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data in the following cases:

• With third-party verification sources: To validate the authenticity of submitted documents.
• With law enforcement or regulatory authorities: If required by law or to protect against fraud.
• With service providers: Who assist us in delivering our services, under strict confidentiality agreements.

6. Data Retention

We retain verification records for as long as necessary to fulfill our legal and business obligations. Users may request data deletion, subject to compliance requirements.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access, update, or delete your personal data
• Object to data processing for certain purposes
• Request a copy of your data

To exercise these rights, contact us at support@smartkyc.ng

8. Cookies and Tracking Technologies

SmartKYC may use cookies and tracking tools to enhance user experience and analyze service performance. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. SmartKYC is not responsible for their privacy practices. Users should review their policies before providing any data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Users will be notified of any significant changes. Continued use of SmartKYC after updates constitutes acceptance of the revised policy.

11. Contact Us

For questions about this Privacy Policy or data protection, contact us at: support@smartkyc.ng